Written By Deb Wallace

What is the most important thing you must know about your customers? I've been asked this question many times and wanted to write this article to explain more. Some restaurateurs think the answer is whether their customers.... 


Written By Deb Wallace

Should you or should you not respond to ALL of your reviews? I work with many restaurateurs that do not monitor their reviews or spend time responding to them. Many wish they could just do away with them, but frankly....


Written By Deb Wallace

Growing up my parents taught me how important first impressions were. Especially when preparing for interviews, they reminded me that first impressions will either make me or break me and I only had.... 


 

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